Home / Lectures / Paula Jarzabkowski, Aston University
Reinsurance Trading in Lloyd’s of London: Balancing Conflicting-Yet-Complementary Logics in Practice

Paula Jarzabkowski, Aston University
Description
Semester:
- Winter 2013
Speakers:
Lecture Time:
Fri, January 25, 2013 @ 1:30 pm to 3:00 pm
Lecture Location:
Room K1310, Ross School of Business
Speaker Webpage(s):
http://www1.aston.ac.uk/aston-business-school/staff/academic/esg/prof-paula-jarzabkowski/
Introduced By:
No introduction available.
Abstract
Drawing on a year-long ethnographic study of reinsurance trading in Lloyd’s of London, this paper makes three contributions to current discussions of institutional complexity. First, we shift focus from purposeful organizational responses to institutional complexity to the everyday practices by which individuals collectively address competing demands on their work. Based on our findings, we develop a model of how individuals can balance conflicting institutional demands through a set of four interrelated practices, labeled segmenting, switching, bridging, and demarcating. Second, moving beyond the dominant focus on contradiction between logics, we show how these practices comprise a system of conflicting-yet-complementary logics, through which actors are able to both work within contradictions, whilst also exploiting the benefits of interdependent logics. Third, in contrast to most studies of newly formed hybrids and/or novel complexity, our focus on a long-standing context of institutional complexity, shows how balancing logics can become a matter of settled complexity, enacted routinely within everyday practice.
Recording & Additional Notes
Introducer: Lyndon Garrett, Management & Organizations